Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Team Ragamuffin, we're committed to promoting responsible gambling practices. Gaming should only ever be viewed as entertainment—never as a way to earn money or solve financial problems. Pokies and online gaming carry real risks, and it's important to gamble within your means and for fun only.

We strongly encourage all players to set strict limits, play responsibly, and seek help immediately if gambling becomes a problem.

Age Verification

In Australia, you must be 18 years of age or older to participate in gambling activities, including pokies and online gaming. Team Ragamuffin is strictly for adults only. If you are under 18, please do not use our services.

We take age verification seriously and may request proof of identity to confirm compliance with Australian law.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in yourself or someone you know?

• Chasing losses: Continuing to gamble to win back money you've lost
• Hiding gambling activity: Being secretive about the amount of time or money spent gambling
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Financial strain: Using money needed for essentials (rent, bills, food) to gamble
• Borrowing to gamble: Taking out loans or asking friends/family for money to fund gambling
• Mood changes: Becoming irritable or anxious when unable to gamble
• Escalating stakes: Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to stop: Repeatedly trying and failing to cut down or quit gambling
• Relationship problems: Conflict with family or friends over gambling habits

If you identify with any of these signs, please seek help immediately. Problem gambling is a serious issue, but support and recovery are possible.

Self-Help Tools & Player Controls

Many gaming platforms offer built-in tools to help you maintain control. Consider using:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, monthly)
• Loss Limits: Establish a cap on how much you're willing to lose in a session or time period
• Reality Checks: Enable notifications that remind you how long you've been playing
• Session Time Limits: Set automatic log-offs after a predetermined period
• Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period (weeks, months, or permanently)
• Account Cooling-Off: Take a mandatory break from your account before accessing it again

These tools are designed to empower you to stay in control. Use them proactively to protect yourself and maintain healthy gaming habits.

Get Help — Support Organizations in Australia

If you're struggling with problem gambling, you're not alone. The following organizations provide confidential support, counseling, and resources:

Australia

• Gambling Help Online
  Free, confidential counseling and support service for problem gambling. Available online and by phone.
• Gambler's Help
  State-based counseling services available across Australia. Contact your local service for support.

International Support (if applicable)

• GamCare
  UK-based support for problem gambling (includes online resources accessible internationally).
• National Council on Problem Gambling (USA)
  Resources and helpline for problem gambling support.

All services are confidential and free to use. Reaching out for help is a sign of strength, not weakness.

If You're Struggling, Please Seek Help Today

Problem gambling can affect your finances, mental health, relationships, and overall wellbeing. If you or someone you care about is experiencing difficulties related to gambling, please reach out to one of the support organizations listed above.

You don't have to face this alone. Professional counselors, support groups, and treatment options are available and can help you regain control.

Remember: Gambling should be fun. If it's not, it's time to get help.